Have a question, found a bug, or need help with your subscription? We've got you covered.
For any questions, issues, or feedback, reach out directly and we'll get back to you within 24–48 hours.
StepChick Glow+ subscriptions are managed through your Apple ID. To cancel or modify, go to Settings → Apple ID → Subscriptions on your iPhone.
Your health data stays on your device and is never stored on our servers. Read our full Privacy Policy for details.
Make sure you've granted StepChick access to Apple Health. Go to Settings → Privacy & Security → Health → StepChick and enable Steps. It may take a moment for data to sync.
Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find StepChick Glow+ and tap Cancel Subscription. You'll keep access until the end of your current billing period.
Yes! Open StepChick on your new device and tap "Restore Purchases" on the subscription screen. Make sure you're signed in with the same Apple ID.
Glow Points are earned based on your daily step count synced from Apple Health. The more you walk, the more you glow!
No. StepChick reads step data from Apple Health locally on your device. Your health information is never uploaded to external servers or shared with third parties.